Name of the website	Shimatabi
Products	Rental products, digital content, domestic tours, activities
Managing company	Pam Co-creation, Co., Ltd.
Person in charge of website management	Hiroaki Hayashi
Address	RBC Media Center Building, 2-3-10 Kumoji, Naha, Okinawa
Phone	098-860-9072 Business Hours: 10:00 – 17:00 (excluding 12:00 – 13:00 on weekdays, Saturdays, Sundays, and national holidays)
Fees other than cost of the products	Consumption tax (tax-inclusive pricing system) Shipping (applicable to some products) Internet connection fee (please ask your provider)
Payment methods	Credit card (Visa, MasterCard, JCB, American Express, and Diners Club)
Payment due	Payment will be due when the reservation is confirmed. However, the billing date varies depending on the service and the credit card company. Reservation confirmed refers to: the time of application for a real-time reservation, the time an application confirmation mail is sent for a reservation request, and the time a reservation confirmation email is sent for a provisional reservation.
Delivery of products	Rental products When making reservations, the product is shipped so that it will arrive at the location*, date, and time arranged. Shipping of products is done by other companies. Some exceptions may apply in certain areas.
Changes and cancellations	A cancellation fee may be applied for each product depending on the cancellation date. Please refer to the information page for each tour (plan).